Returns & Refunds policy

Thank you for shopping with Bricks & Stitches.

If you are not entirely satisfied with your purchase we are here to help.



To exchange or return please send to Bricks & Stitches Ltd, The Barn, Cottenden Road, Stonegate, East Sussex, TN57EB.

Please mark clearly whether you would like a refund or an exchange and include your full name and order number. If you would like to exchange the item please state what colour and size you would like to exchange for.

Please note that exchanges and returns will only be accepted if the product is either faulty or returned in perfect condition. Exchanges or returns must be made within 14 days of delivery.



Once we receive your item we will inspect it and notify you on the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days depending on your card issuer’s policies.



You will be responsible for paying for your own shipping costs for returning your item.


Contact us

If you have any questions on how to return your item to Bricks & Stitches please get in touch via email at

Thank you.