Thank you for shopping with Bricks & Stitches.

If you are not entirely satisfied with your purchase I’m here to help.

 

Returns

To exchange or return please send to Bricks & Stitches Ltd, Courthopes, Shovers Green, Wadhurst, East Sussex, TN57JU.

Please mark clearly whether you would like a refund or an exchange and include your full name and order number. If you would like to exchange the item please state what colour and size you would like to exchange for.

Please note that exchanges and returns will only be accepted if in the product is either faulty or returned in perfect condition.

Exchanges or returns must be made within 14 days of delivery.

 

Refunds

Once I receive your item I will inspect it and notify you on the status of your refund. If your return is approved, I will initiate a refund to your original method of payment. You will receive the credit within a certain number of days depending on your card issuer’s policies.

 

Shipping

You will be responsible for paying for your own shipping costs for returning your item.

 

Contact me

If you have any questions on how to return your item to me please get in touch with me via email at info@bricksandstitches.com

Thank you.

Search